Refund Terms for TRAVOREXIS

Welcome to TRAVOREXIS. Your satisfaction is our priority. Below are our refund terms which are designed to ensure transparency and fairness in our transactions. Please read them carefully before making a booking.

1. Eligibility for Refund

Refunds may be available for bookings under the following conditions:

Cancellations made within 24 hours of booking.
Bookings with refundable terms as specified at the time of purchase.
Errors on our part, such as incorrect billing or service descriptions.

2. Non-Refundable Circumstances

Certain bookings may be non-refundable. These include but are not limited to:

Last-minute bookings.
Promotional offers or discounted rates.
Services provided by third-party vendors.

3. Refund Process

If you are eligible for a refund, follow these steps:

Contact us through your TRAVOREXIS account or email us at [email protected].
Provide booking details and reasons for the refund request.
Our team will review your request and respond within 5-7 business days.

4. Refund Timeline

Once approved, refunds will be processed using the original payment method. Please note:

Credit/Debit Card refunds may take 7-10 business days.
Paypal refunds may take 3-5 business days.
Refunds will be processed in the same currency as the original purchase.

5. Changes to Refund Policy

TRAVOREXIS reserves the right to modify or update this refund policy at any time. Changes will be posted on our website, and it is the user's responsibility to stay informed.